Privacy policy

Controller

Immo Felten Sàrl, 27 rue de l'école, 8367 Hagen, Luxembourg, is responsible for the processing of personal data collected through this website. Contact: info@immofelten.lu, +352 621 611 327.

Data we process

When you use the contact form or send a property enquiry, we process the identity and contact details you provide (such as name, email address, telephone number and message) in order to answer your request and, where relevant, to perform a real estate mandate.

The website is hosted by our hosting provider. Technical logs (for example IP address, browser type and pages visited) may be processed to operate, secure and improve the site. If you switch language, TranslatePress stores your language preference. Google reviews displayed on the site come from Google and are shown under Google's terms.

Legal basis and retention

We process this data on the basis of your request (pre-contractual or contractual steps), our legitimate interest in operating the website, and, where required, your consent. Enquiry data is kept for as long as needed to handle your request and to meet legal accounting or property-mandate obligations.

Your rights

You may request access, rectification, erasure, restriction or portability of your data, and object to processing, by writing to info@immofelten.lu. You may also lodge a complaint with the Luxembourg data protection authority (CNPD). This policy is a website draft and does not replace legal advice.